14 Responses

  1. susan f
    susan f November 19, 2012 at 8:01 am | | Reply

    Hey Will,

    Any rumors on FDA approval of Animas integration? Or minimed veo approval in the states?

    thanks for the review, much appreciated!

  2. David
    David November 19, 2012 at 5:50 pm | | Reply

    Tx for the helpful review, especially for those wondering whether to upgrade. Allowing different alert settings for different times of day is so obvious that I am wondering if the feature is patented and Dexcom can’t use it? Question: Can the case be left in the open position when sitting so you can look down and see readings at a glance?

  3. Laddie
    Laddie November 19, 2012 at 7:01 pm | | Reply

    susan f – I was told by a reliable source that Animas plans to submit the Animas/Dexcom integrated pump to the FDA in January. Since this pump is based on the Gen4 technology, they needed to wait until the Gen4 was approved before going to the FDA. Hopefully it will be approved quickly or whatever is considered “quickly” by the FDA.

    The Animas Vibe (or whatever they decide to call it in the USA) does not have the automatic shut-off for low BG that the Medtronic Veo does. I think that the Veo won’t be approved until the FDA can come to terms with the benefits and safety of the low BG shut-off. So it’s very likely that the Animas Vibe will make it through the FDA sooner than the Veo.

  4. Anne
    Anne November 19, 2012 at 8:52 pm | | Reply

    I was elligible for a new Dex in August, so I called at the end of August. I made it very clear that I could wait for the G4 if it would be arriving this year. The rep was very clear that it would NOT be available until at least 2013, and urged me to “Get a replacement so that when the G4 comes out, you will be eligible for it sooner rather than later.” 33 days later, Dexcom made the announcement about the G4. I tried to get it replaced, since I had not opened it and had explicitly asked if the G4 would be available this year. No amount of petitioning made a difference. I am pretty frustrated with Dexcom; if they didn’t have the best product on the market I would discontinue it for this action.

  5. Thomas
    Thomas November 20, 2012 at 7:31 am | | Reply

    I disagree. I have the newest version of the Dexcom and it is LIGHT years better in terms of accuracy. In fact, I’m AMAZED how much better it is. It tracks nearly perfectly with my meter. As for the color screen, sounds, etc. they are nice, but not why I spend the extra money for this device. I spend it for accuracy and preventing highs/lows. And this device does it.

  6. Bob
    Bob November 20, 2012 at 11:41 am | | Reply

    I’m in the same boat as Anne — my replacement 7+ system was shipped on August 24 after I asked the same questions. So for 7 days I’m supposed to pay another $399 for the new system. Been using the Dexcom system since 2006 (the 3 day version) but I don’t plan to give them another cent. Sorry, this $6,000 per year customer is not happy with their treatment. Medtronic’s current system is not as comfortable but ti doesn’t need a separate receiver (it’s in my pump) and the accuracy is good enough for me.

  7. Tony Rose
    Tony Rose November 20, 2012 at 12:46 pm | | Reply

    My G4 is on its way and looking forward to upgrading from my Dex 7+. I’ve only been on a CGM for a year, but won’t go back to not having one.

    I’ve never had huge issues with the numbers being off unless the sensor is going on an extended period beyond 7 days.

    I am looking forward to the better look and display along with the accuracy and range. Now I won’t have to worry about losing data when sleeping or in the shower.

    That all said, I don’t think the upgrade from 7+ is a huge one if money is a concern. The next one G5 is going to be huge if they do integrate with smartphones. That’s what I’m really looking forward to so I can get rid of one more device.

    Great post Will!

  8. Eric Mericle
    Eric Mericle November 20, 2012 at 5:48 pm | | Reply

    I’ve been wearing a Dex G4 for about 6 months now (I was part of their trial, which I found out will possibly be ending early since the FDA approval was so fast – was originally scheduled to last 1 year).

    As someone who moved from a the Medronic into a Dex G4, I was incredibly impressed. I know that there has been a bit of a holy war between the two, and while I loved my Medtronic for showing me the benefit of a CGM, the Dex G4 is far and away a more refined product.

    When this trial is up, and I sadly have to return my G4, I’ll be immediately on the phone with my endo and my insurance to be certain there is another in the mail for me.

    PS – I agree, the cases are laughably bad – I’m looking forward to seeing if there are some third party products that come out that improve on the Dex design (won’t be hard).

  9. In Virginia
    In Virginia November 23, 2012 at 5:57 am | | Reply

    Has anyone tried a iPod Nano 2-4generation case? Seems to be almost exactly same dimensions… They even have a waterproof case available. Anyone?

  10. Seth Bernstein
    Seth Bernstein November 25, 2012 at 7:23 pm | | Reply

    I just got my new Dex G4 last week. So far, so good… seems to be working very well with good battery life and accurate readings.
    Dexcom told me that I needed to upgrade and pay the $400 because they will not be selling the old sensors after 12/13/2012.
    I still have a few unopened boxes of the old sensors left…anyone want to buy them from me?

  11. Jonah
    Jonah November 28, 2012 at 8:17 am | | Reply

    Dexcom acts in unethical ways. So does Medtronic- I got fed up with Medtronic for trying to ship me a system I only had enquired about, and then for double billing me; then I got pretty med because my rep kept telling me I was about to get coverage, about to get coverage, about to get coverage, good new you’re covered- and it turned out that my insurance was only covering people in a category I was emphatically not in.
    And I’m really unimpressed by what they’re charging for the MySentry.
    So a few years later when I went back on CGM, I tried Dexcom (I also didn’t like the painful medT sensors).
    Dexcom tries to convince me that insurance’s money isn’t money, bills OOP payers more while saying its less (I was paying OOP for about eight months before I got coverage) and has dropped my case with their high employee turnover more than once. I’m also not thrilled when I look online at Dexcom financial statements and see that they’re hundreds of millions of dollars in debt and that that debt seems to mostly be because of executive salaries.

    If I saw a company on the market with a decent CGM and great company ethics and service, awesome, I’ll take that. But on the US market, there’s Dexcom and Medtronic and that’s it. And so I’m evaluating them by their products and Dexcom’s more comfortable and I hope more likely to wake me up.

  12. Jonah
    Jonah November 28, 2012 at 8:17 am | | Reply

    Edit: I meant to say one hundred million dollars in debt, not plural hundreds of millions.

  13. Jim
    Jim December 31, 2012 at 9:51 am | | Reply

    The warranty on my 7 ran out and I just ordered the G4. When I go low I drop fast and always had issues with the 7′s lag time. So much so that we invested in an alert dog, which is pretty darn accurate. If the accuracy has improved, especially for the hypo alert, I am very excited. I am really hopeful the Animas Vibe will be approved by the time my Ping warranty is up.

  14. Carol Juul
    Carol Juul May 1, 2014 at 4:14 pm | | Reply

    My mother uses the Dexcom 4 sensors and loves it but her insurance unexpectantly won’t pay for the sensors anymore, so if anyone knows of any cheap Dexcom 4 sensors cheap please let me know at

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