Comments on: Bayer Contour TS Test Strip Recall

By: Srin

Srin — Mon, 16 May 2011 17:19:50 +0000

want to know whether you have customer service in Chennai – India.
If yes send me the contact details

By: Carol

Carol — Tue, 24 Mar 2009 14:42:19 +0000

I am deeply interested when I buy Contour TS strips in Poland all strips work with German or USA origin glucosemetter as well?

By: crinckle

crinckle — Mon, 21 Jul 2008 04:17:02 +0000

Hi Justus,
Am at US and am planning to buy a diabetes monitor for my uncle in India.. was wondering if strips and any other customer services are accessible in Chennai.. All suggestions welcome.
Thanks

By: Justus

Justus — Mon, 14 Apr 2008 06:47:28 +0000

I am in india. Any store is available in chennai.

By: Ken Bower

Ken Bower — Wed, 19 Mar 2008 03:02:12 +0000

I have a new Bayer Contour, and it continuously reads high. Has Bayer solved this problem yet? Can I get the Test Strips replaced?

By: david

david — Sat, 09 Feb 2008 14:50:19 +0000

Any advice on the cheapest place for an uninsured to buy countour test strips. or perhaps switch to a cheaper tester with less expensive strips. thanks
David catchthewind01@aol.com

By: AmyT

AmyT — Sun, 23 Dec 2007 23:26:34 +0000

OK, thanks for the detail Ann.

By: Ann

Ann — Sun, 23 Dec 2007 19:53:52 +0000

The link you give for “specific lot numbers” is actually for product code numbers. Information on lot numbers can be found on the recall announcement and are pasted below.

The lot numbers can be found on the bottom of the box and on the side of the bottle containing the strips. The affected lots begin with WK followed by the characters 7D, 7E, 7F or 7G and then followed by a series of other numbers and letters (for example WK7ED3E52C). Only bottles of test strips with the characters 7D, 7E, 7F, or 7G in the third and fourth position in the sequence are affected. Bottles with a lot number including 7J through 7M after WK are not affected and need not be returned.